I have received a letter/e-mail from KDN that states I need to collect the result, but when I checked the SSPK portal, the status is still ‘masih dalam proses’, what should I do?

Next PostI checked in SSPK portal and the status has been changed to ‘keputusan telah dikeluarkan’. But I don’t receive any letter, should I wait or can I go to KDN right away to collect the result?